The forecourt should be predictable, clean and safe.

Safety guidance should be visible before a problem occurs, while formal operating procedures remain with management.

SIMPLE RULES

Consistent customer behaviour on the forecourt.

Engine off

Switch off your engine before refuelling and follow pump-area instructions.

No ignition sources

Keep smoking, flames and ignition sources away from the fuel area.

Follow staff guidance

Position the vehicle safely and follow forecourt signs and staff direction.

Report issues

Tell staff immediately about spills, hazards or unusual conditions.

QUALITY INFORMATION

Operational notices should never go stale.

Station management can publish incident notices, temporary service restrictions and customer policies here whenever needed.

[ safety signage / clean forecourt / attendant guidance ]

Need help from the station team?

Call or send an enquiry and the Des Vantora team can guide you.

Des Vantora Ltd
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